About
Us
We are one of the UK's largest
distributors of catering equipment and pride ourselves on our friendly service
and competitive prices.
Payment
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Credit
Card
We accept all major debit/credit cards over the telephone. Just call us on
0800 038 0121, We have a secure payment provider –
Natwest Streamline. Credit cards carry a 2% Surcharge, All Debit &
Visa Delta & switch is free. |
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PayPal
Easy payment method which is very safe and secure. When
using PayPal
your item is covered by the Paypal Payment Protection programme up to
the value of £500.
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Bank
Transfer
Please contact us after you have made your purchase, for information
regarding this quick and easy method of payment.
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Cheque
We accept payment by both Personal and Company cheque. Please allow 5-7
working days for the cheque to clear once received. Goods will be
dispatched upon clearance.
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Please
note that we cannot accept cash on delivery
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All Equipment is available for sale at time of
advertisement, we do advertise elsewhere, Please call us to check availability
should your order be of a urgent nature 0800 038 0121
Delivery of Equipment
- It is the Purchasers responsibility to ensure
deliveries are checked for damage at time of delivery. Signing "uneaxmined"
is insufficient. Carriers will not allow a claim if damage is not
specifically noted on their docket when goods are signed for. If the Carrier
refuses to wait for you to check, please sign as damaged. Simply Catering
Equipment will not accept responsibility if the above procedure is not
followed. Any Damage must be reported in writing within 24 Hours.
- Deliveries do not include uploading,
positioning or installation unless otherwise stated in writing. The company
will deliver as near as possible to the delivery site (Kerb side
Delivery) and as safely to a hard road permits. It does not include
negotiating lifts or stairs.
- Customers are responsible for ensuring that
products ordered will fit through doorways and into their premises. We
cannot accept responsibility if it will not fit. Any carriage charges caused
by an aborted delivery are the customers’ responsibility.
- Where there is no delivery Charge. This Free
delivery will be for the first attempt only, further attempts will be
charged based on the location and weight.
- Orders are delivered within 1-7 working
days of the order being placed. We will always do our best to
deliver on time, however if for any reason you are short of time we would
suggest that you call us on 0800 038 0121 to ensure your item is available
and timescales for dispatch. A Contact Number is ALWAYS required to prevent
order delay. Please note that our delivery is Mon- Fri between 9am-5pm .
Shipping charges outside UK Mainland vary, please call 0800 038 0121 for
details of charges. If you win/buy it now and are located outside/just off
the UK Mainland. We will invoice you an additional charge for the extra
delivery cost.
Deliveries to the following Postcodes
are NOT FREE and may incur an extra delivery cost. Please contact us before
you buy to check the postage cost. As once you have purchased you will be
invoiced additionally the P&P cost. The P&P costs are based on location and
weight of item and may affect the advertised delivery timescales. We
recommend you contact us prior to purchasing to ensure that we can still
meet within your expectations 0800 038 0121 ( Open 9am – 5pm)
Postcodes: DG,EH,FK,G,
KA,KY,ML,PA,TD,AB,DD PH,IV,KW,HS3,ZE,BT,PO,JE,GY,IM
Warranty
All items are Brand New and
complete with a 12 months Part warranty unless otherwise stated on the
advertisement.
Returns
Goods must be checked on receipt before
you sign the delivery note. A delivery note signed by the customer or the person
receiving the goods means that the customer is satisfied with the goods that
they have been delivered and that it has been delivered correctly and undamaged.
If for any reason you identify a fault, this must be reported within 48
hours. Items that wish to be returned that have not been used and still remain
in the original packaging-will be subject to a 25% restocking fee and subject to
the cost if the item being delivered back to the warehouse.
Contact
Call us FREE on 0800 038 0121 and
speak to one of the team. If you prefer to contact us via email, please do so
via eBay (Contact Seller button). We aim to respond to all e-mails within 1-2
hours of receipt. Telephone Business hours are 9:ooam to 5:30pm -
Monday to Friday; 11am to 4pm on Saturdays.
- Why Consider Finance?